The photo package will consist of stage images for personal use in Jpeg format. No commercial use is permitted without permission from me, Matt Marsh Photography. The number of images does depend on your stage presence and the number of categories you compete in. It includes individual images and ALL the group images from your category / ‘s so you can see and compare whom you competed with.
NO ADDITIONAL CHARGES FOR MORE THAN 1 CATEGORY! The more categories you do the more photos you get!
You will receive your images in digital JPEG format via “Hightail” or similar transfer in a timely manner. Usually within a week for low resolution to share on social media but due to the size and upload time of high-resolution images, please allow up to 14 days ( it could be longer but we work as quick as we can ) You must have an email address, computer / laptop and broadband to download your images. If you are using a mobile device ( NOT RECOMMENDED ) you may have to purchase / download an UNZIP APP to be able to view your images. Please do not ask me for technical advise on your device as every device is different. I have a 99.9% successful delivery rate with Hightail and most issues are due to mobile devices not recognising ZIP files which is why you should be using laptops and computers.
You have unlimited attempts to download the images but only 30 days before the link expires. If you require me to send them again, this will incur a £20 admin charge for my time so don’t delay and ensure you download within the given time frame. Please note, sometimes the email / link ends up in a spam / junk folder, so please ensure you check these folders before emailing and stating you have not received your images. It is your responsibility to back up your images once you have downloaded them.
There are no refunds for intangibles you are paying for my time taking your stage photos.
